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National Center on Law & Elder Rights: Evolving Policies and Procedures at SSA During the COVID-19 Pandemic

  • 30 Sep 2020
  • 2:00 PM - 3:00 PM
  • WebCast

Evolving Policies and Procedures at SSA During the COVID-19 Pandemic

When: Wednesday, September 30, 2020, at 11:00 a.m. PT/2:00 p.m. ET.

The Social Security Administration (SSA) has made many changes to its policies and procedures in response to the COVID-19 pandemic. These changes have been evolving as the pandemic drags on and SSA’s offices continue to be generally closed to in-person contact with the public. This webcast will provide an overview of the current status of SSA’s policies and procedures, with a focus on local SSA offices, and offer suggestions for how advocates can interact with SSA on behalf of low-income older adults during this unusual time.


  • Kate Lang, Senior Staff Attorney, Justice in Aging
  • John S. Whitelaw, Advocacy Director, Community Legal Aid Society, Inc., Delaware

 Closed captioning will be available on this webcast. A link with access to the captions will be shared through GoToWebinar’s chat box shortly before the webcast start time.

This training will be presented in a WEBCAST format to accommodate more participants. Due to the high volume of participants, computer audio will be the only option to listen to the presentation. No telephone call-in number will be provided. Please plan accordingly. Thank you. 

This webcast will be recorded and available on our website shortly after the presentation. The recording and training materials will also be emailed to all registrants within a few days after the training.

The webcast will take place on Wednesday, September 30, 2020, at 11:00 a.m. PT/2:00 p.m. ET.


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